Service Support Officer

Job No: ASA1147

Location: Adelaide

Employment Status: Casual

No. of Vacancies: 1

Closing Date: 11 Feb 2019 AEST

• Casual, ongoing position
• Based at Elizabeth East
• Facilitate effective and efficient delivery of Home Care services to customers!

Who are we looking for?

We are seeking a professional, team-focused individual who is passionate about helping others. This position is working collaboratively with the rostering team as part of our on-call service, which operates out of normal business hours.  This position supports the delivery of timely and effective rostering support services that are responsive to the needs of our customers.

This role is perfect for someone who is flexible, can work autonomously, provide excellent customer service and is looking to make a difference.

What do you need to bring?

• Certificate III in Business Administration or similar will be highly regarded
• Previous experience with rostering or in a similar role
• Proven customer service skills and the ability to communicate with a diverse range of people
• Excellent organisation skills
• Strong time management skills and the ability to work under pressure
• Tech-savviness

 What can you expect to be doing?

• Facilitate effective and efficient delivery of our Services to customers through effective coordination and administration of rosters
• Allocate shifts for services as required
• Provide high level customer service and ensure all changes are communicated effectively
• Work collaboratively with other service providers, facilitating a holistic service approach
• Actively monitor service performance, finding opportunities for improvement

Who is AnglicareSA?

We are a not-for-profit organisation who every day is aiming to make a positive difference to the community. With over 1800 staff and 700 volunteers, we have been supporting South Australians for more than 150 years. We understand there are members of the community who require assistance and for that reason we stand with our arms open to support people through every step of their lives.

What can AnglicareSA offer me?

• A positive, supportive and energetic team culture
• In-house training and career pathway opportunities
• Access to our salary packaging options – increase your take home pay and decrease the amount of tax you pay!
• Discounted retail shopping options, gym memberships and Health Insurance
• Relationships with like-minded people who focus on improving the lives of many

How to Apply:

Click here to view the Job Description

To apply please complete the questions below and attach your resume and cover letter

When applying, please ensure you address the demonstrable requirements/competencies in your covering letter

For further information please contact Tania Pollard on 0407 549 851

Applications close 9am, Monday 11^th Feb 2019

AnglicareSA is committed to the employment of Aboriginal and Torres Strait Islander peoples. Please contact our Aboriginal Services team on 8305 9237 to discuss joining AnglicareSA.

Please Note: It is mandatory for the successful applicant to provide a National Criminal History Check prior to commencement.

Some roles will also be required to undergo a DHS Child Related Employment Screening Check or a Disability Services Employment Screening Check, and Psychological Suitability Assessments.